Privacy Policy

Last updated: May 11, 2026

1. Introduction

Welcome to mozeyshop. We value your privacy and the security of your data. This Privacy Policy explains how we collect, use, and protect your information when you use our WhatsApp CRM platform.

2. Data We Collect

We collect information you provide directly to us, such as your name, email address, and business details. Additionally, our platform processes WhatsApp messages and contact information via the Meta WhatsApp Business API to provide CRM and automation services.

3. How We Use Your Data

We use the collected data to:

• Provide and maintain our Service.
• Automate WhatsApp conversations via your configured chatbots.
• Provide customer support and technical assistance.
• Monitor and improve the performance of our platform.

4. Data Sharing and Third Parties

We do not sell your personal data. We share data only with service providers essential to our platform, primarily Meta (Facebook) as the provider of the WhatsApp Business API. All data transfers are conducted securely according to industry standards.

5. Data Security

We implement robust security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

6. Data Deletion Instructions

If you wish to delete your data from mozeyshop, you can do so by:

• Logging into your account and using the "Delete Account" option in settings (if available).
• Sending a formal data deletion request to support@mozey.shop.
• For Facebook/Meta users: You can remove our app access via your Facebook Settings > Apps and Websites. Once removed, you can request data deletion by contacting us via email.

Upon receiving a request, we will delete all your personal data from our servers within 30 days, except for data we are legally required to retain.

7. Your Rights

You have the right to access, correct, or delete your personal information stored on our platform. Please contact us at support@mozey.shop for any data-related requests.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.